If I had one big reason for recommending a friend, it would be that I paid you guys ONCE, and never saw another bill. With sinus surgery at Seton Northwest I had FIVE different bills, then it had to be done over, and I had five MORE bills, and spent twenty-five hours on the phone fighting the insurance company to get them to pay items that should have been covered. I get more stressed over getting those envelopes in the mail than I do about the actual surgery! And did I mention that you guys gave me a $1,000 refund? That blew me away. I saw the envelope and was terrified to open it because I thought it was a bill, and I was pleasantly surprised.